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quiregrrlThere was an incident at work over the Christmas/New Year break, while I was on leave, which resulted in a very serious and negative outcome. It's impossible to determine who was responsible out of my two colleagues, and for that reason I am SO glad that I was on leave and cannot possibly share any responsibility.
However, one of the outcomes is that we now have to record every client referral we do. Originally they were talking about us recording EVERY single client-based task, so every enquiry, every phone call, every fax received... and we may yet get to that point, but for now we're just recording referrals.
Today was the first day, and I will admit that I was somewhat anxious that it would show that I'm not as industrious as I think I am... but never fear, I just checked and potplant did 6 referrals, TOT did 8, I did 14. I'm as industrious as both of them combined... and I should add, I also answer 95% of the phone calls.
HAH! I rock :)
However, one of the outcomes is that we now have to record every client referral we do. Originally they were talking about us recording EVERY single client-based task, so every enquiry, every phone call, every fax received... and we may yet get to that point, but for now we're just recording referrals.
Today was the first day, and I will admit that I was somewhat anxious that it would show that I'm not as industrious as I think I am... but never fear, I just checked and potplant did 6 referrals, TOT did 8, I did 14. I'm as industrious as both of them combined... and I should add, I also answer 95% of the phone calls.
HAH! I rock :)
